Voice AI replaces or supplements your phone-based customer interactions. An AI voice agent can answer incoming calls, walk a customer through a booking flow, collect information, answer product questions, and escalate to a human when needed — 24/7 and without hold time.
We build voice agents using modern APIs (OpenAI Realtime, ElevenLabs, Vapi) and connect them to your phone system via Twilio. The voice sounds natural — but we don't pretend it's human.
Timeline: a simple inbound FAQ voice bot takes 2–3 weeks. A full multi-intent voice agent with CRM integration and booking flows takes 4–8 weeks.
Map the conversations the agent handles, including edge cases and human handoff points.
Choose voice characteristics and tune the agent's tone to match your brand.
Build the voice agent with your call logic and integrate all APIs.
Connect to your phone number via Twilio and test end-to-end.
Make real test calls across all scenarios before go-live.
Go live with monitoring, then tune based on early call data.
We respond to every enquiry within 24 hours and provide an honest scoping estimate at no charge.
